Purpose
The purpose of this policy is to maintain a community where
every member feels safe, respected, and welcome. While honest mistakes happen,
repeated or serious violations of the Community Agreement may result in
disciplinary action.
Reporting a Concern
Members may report concerns by contacting the Good Things
Mail Club by email or through the online reporting form. When possible, include
copies or photos of the correspondence.
Reports will be handled as confidentially as reasonably
possible. Knowingly false or malicious reports may themselves violate the
Community Agreement.
Review Process
Each report will be reviewed fairly. The Club Manager may
request additional information from those involved before determining an
appropriate response.
Progressive Accountability
Depending on the severity and frequency of the conduct,
responses may include:
- Reminder
– A friendly reminder of the Community Agreement. - Written
Warning – A formal notice describing the concern and expectations
moving forward. - Probation
– Temporary restrictions on participation or new monthly member match assignments. - Suspension
– Temporary removal from participation. - Membership
Removal – Permanent removal from the Good Things Mail Club.
Conduct That May Result in Immediate Removal
The following behaviors may result in immediate removal
without prior warning:
- Threats
of violence or encouraging violence. - Harassment,
stalking, or intimidation. - Hate
speech or targeted discrimination. - Sharing
another member’s personal information without permission. - Fraud,
scams, or attempts to deceive members for personal gain. - Sending
unsolicited sexually explicit or illegal material. - Impersonating
another person or the Good Things Mail Club. - Using
the community to recruit others into illegal activity or organizations
that promote violence or hatred. - Continuing
to contact a member after they have asked that communication stop.
Club Discretion
The Good Things Mail Club reserves the right to remove any
member whose conduct, whether inside or outside club correspondence,
demonstrates a pattern of behavior that substantially undermines the safety,
trust, or mission of the community.
Appeals
Members who are suspended or removed may submit a written
appeal within 30 days. Appeals will be reviewed by the Club Manager, whose
decision is final.
Guiding Principle
Our goal is to educate before we discipline whenever
possible. However, the safety, dignity, and trust of our members will always
come first.