Effective Date: September 1st 2026
The Good Things Mail Club (“we,” “our,”
or “the Club”) is committed to protecting your privacy. This Privacy
Policy explains what information we collect, how we use it, when we share it,
and the choices you have regarding your personal information.
Information We Collect
When you become a member, we may collect:
- First
name
- Last
name
- Mailing
address
- Email
address
- Phone
number (if provided)
- Membership
preferences
- Payment
information (processed securely by our payment provider)
- Communications
you voluntarily send to the Club
- Voluntary
survey responses and program evaluation data
We may also collect basic website usage information, such as
cookies or analytics data, to improve our website and member experience.
How We Use Your Information
Your information is used to:
- Process
your membership.
- Pair
you with pen pals.
- Prepare
and mail club materials.
- Communicate
with you regarding your membership.
- Respond
to questions or reports.
- Evaluate
and improve the Good Things Mail Club and its services.
- Comply
with applicable laws.
Sharing Your Information
The Good Things Mail Club does not sell, rent, or
share your personal information with third parties for marketing purposes.
Information is shared only as necessary for participation in
the Club.
Standard Membership
Your first name and mailing address will be
shared only with your assigned pen pal(s) for the purpose of exchanging
correspondence.
Private Membership
Only your first name will be shared with your
assigned pen pal(s). Your mailing address will remain confidential, and
correspondence will be forwarded through the Good Things Mail Club.
Members agree to use another member’s personal information
only for participation in the Good Things Mail Club.
Payment Information
Payments are processed through trusted third-party payment
providers, such as Stripe.
The Good Things Mail Club does not store your full credit or
debit card information.
Confidentiality of Correspondence
Letters exchanged between members are private.
The Good Things Mail Club does not routinely read, monitor,
or review member correspondence.
Correspondence may be voluntarily submitted by a member as
part of a report involving an alleged violation of the Community Agreement or
Community Standards & Accountability Policy.
Program Evaluation
The Good Things Mail Club may invite members to participate
in voluntary surveys or standardized questionnaires to help evaluate and
improve the effectiveness of the program. These may include measures of
well-being, social connection, life satisfaction, or other topics related to
the Club’s mission.
Participation in these surveys is entirely voluntary.
Choosing not to participate will not affect your membership or your ability to
participate in the Good Things Mail Club.
Survey responses may be analyzed individually or in
combination with other responses to better understand the impact of the
program. When results are shared publicly, they will be presented in aggregate
or de-identified form so that individual members cannot reasonably be
identified, unless a member has provided separate written permission.
The Good Things Mail Club is not a healthcare provider and
does not provide medical, psychological, or mental health diagnosis or
treatment. Any questionnaires used are intended solely for program evaluation,
quality improvement, and educational purposes.
Data Security
We take reasonable administrative, technical, and physical
measures to protect your personal information from unauthorized access,
disclosure, or misuse. However, no method of electronic transmission or storage
is completely secure.
Data Retention
We retain your information only as long as reasonably
necessary to:
- Maintain
your membership.
- Meet
legal or accounting requirements.
- Resolve
disputes.
- Protect
the integrity of the Club.
Information that is no longer needed will be securely
deleted or destroyed when reasonably practicable.
Your Rights
You may request to:
- Review
the personal information we maintain about you.
- Correct
inaccurate information.
- Update
your contact information.
- Cancel
your membership.
- Request
deletion of your personal information, subject to legal or operational
obligations.
Cookies and Website Analytics
Our website may use cookies or similar technologies to
improve functionality, remember preferences, analyze website traffic, and
enhance the user experience.
You may adjust your browser settings to limit or disable
cookies, though some website features may not function properly.
Changes to This Policy
This Privacy Policy may be updated from time to time.
Members will be notified of material changes before they become effective.
Continued participation after the effective date constitutes acceptance of the
revised policy.
Contact Us
Questions about this Privacy Policy may be directed to:
Good Things Mail Club
Email: support@goodthingsmail.com
Website: goodthingsmail.com
Mailing Address: 2025 SE Kelly Ave., Gresham, OR 97080